Dear, Thank you for sharing your feedback with us. We value your business and are deeply sorry to hear about the sizing issue you experienced. While we provided a sizing chart for reference and you reviewed the sizing chart I sent you and selected the appropriate size, we understand that selecting the right size can still be challenging. We apologize for any inconvenience this may have caused you. We will be happy to assist you with any concerns you may have. We take your satisfaction very seriously and hope to have the opportunity to serve you better in the future. If there is anything we can do, please feel free to contact us directly. Thank you for your understanding.

Dear Samuel , thanks for your positive appraisal and I am very pleased of it. I will continue to provide better service and cooperate with you.